Some of the advice mona helps with is very helpful and makes you feel like bay equity is on your side.
Craig JSep-17-2021
Reviewed by Daria Vinci for Dominick Guido
Overall communication and response times from the team
Daria VinciSep-17-2021
Reviewed by Guy H for Thomas Bickett
From the very start Tom and the other members made the process Much easier and understandable for us. They were always pleasant and made it a better experience. I’m happy we chose them!
Guy HSep-17-2021
Reviewed by Robert J T for Emmett Munson
Excellent communication thru the entire process.
Robert J TSep-17-2021
Reviewed by Emily Marie R for Mona Edick
Fast response times to questions/concerns, explanation of information, support from assistant team members.
Emily Marie RSep-17-2021
Reviewed by Elizabeth R for Titus Mhiripiri
I'm a real estate agent and it's essential that I work with professional and efficient loan officers. Which is why I will recommend Titus in the future.
My clients had been given unfriendly service with the loan officer they were working with. Midway through the loan process, they took the chance of moving to work with Titus. It was lucky they did cause after their first phone call my clients told me that they thought he was amazing.
Throughout the process he explained things and was very clear with the clients on expectations. He met the timeline goals and was always available. I felt confident that if I or the borrowers had any questions he or his team would be there to answer them.
The only negative is that I should have worked with him sooner, I believe the home buying process would have gone faster and less stressful for my clients if he had been their first/ only loan officer.
Elizabeth RSep-17-2021
Reviewed by Paula O for Steve Vetter
Jenni went out of her way to help me with scanning paperwork to get it to her
Paula OSep-17-2021
Reviewed by Jennifer M D for Rudy Benitez
Rudy and his team went over and beyond . Very professional and pleasant to work with.
Jennifer M DSep-17-2021
Reviewed by Michael J for Bradley Rost
Great job Brad!!! It was a smooth deal from start to finish!! Mike
Michael JSep-17-2021
Reviewed by Jessica P for Stephen Gross
Steve kept me up to speed on all updates. Elizabeth was very prompt with details and deliverables. Steve's guidance and availability is much appreciated.
Jessica PSep-17-2021
Reviewed by Luke DeLaVergne for Craig Sanders
I drove 1.5 hours to my closing to discover that my wife was required to sign, despite not being on the deed. The team communicated frequently with me, but when I asked what I needed to bring to close, I was told nothing but my driver’s license. I had to bring the closing paperwork home with me and am seeking a notary to witness my wife signing the docs. This has delayed closing for 4 days. If my wife was supposed to sign documents, it would have been helpful to know that on the front end.
Luke DeLaVergneSep-17-2021
Reviewed by Marla Spencer for Cathy Ortega
Cathy was excellent, professional, and very good with communication, she made my job easy!! Thank you Cathy
Marla Spencer Sep-17-2021
Reviewed by Thomas A K for Matt Ogden
Jeneane Able was anything BUT able. Matt was fine. Jeneane's handling of the documentation was deplorably inept; sending documents to have signed on the day of closing thus, delaying the actual closing date. This was an incredible inconvenience to ALL stakeholders. We actually had FIVE closing dates due to her incompetence. Again, we've delt with Matt before and love the guy.