See What Our Customers Are Saying

Reviewed by Jordan Campbell for Carlene Marie Shannon | Mortgage Loan Originator
Carlene went above and beyond to get us our home - working collaboratively to get us over the finish line helped our family move forward!
Reviewed by Andrew Velez for Carlene Marie Shannon | Mortgage Loan Originator
Everyone at Guild was very polite and professional. Being my first time buying, the team made the house buying process very easy for me. I would definitely use Guild in the future and refer to friends and family.
Reviewed by Nicholas Blaise for Carlene Marie Shannon | Mortgage Loan Originator
The support I received from Carlene and Jessica was exactly what we needed to feel supported and valued throughout the home buying process. From day1, Carlene exhibited her first class customer commitment and was a positive bright light in our corner throughout the process. I am so appreciative of the experience I had with Guild, Carlene and Jessica were tremendous a
Reviewed by Sharon Rinaldi for Carlene Marie Shannon | Mortgage Loan Originator
I am a Real Estate Agent and I have recommended Carlene to my Clients often over the past several years and she always met our expectations. She is always available to answer Clients questions and concerns, and to guide them through the approval process. When it came time to obtain my own Mortgage, she was my first choice and she exceeded all of my expectations! Now when I recommend Carlene, I do so not only with the satisfaction of my Clients, but also with my own, personal experience.
Reviewed by Anexi Polidura for Carlene Marie Shannon | Mortgage Loan Originator
Thank you Carlene and team!
Reviewed by Sharon Rinaldi for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and her team were great. I was Clear to close 20 days after contract was signed! I am a RE agent and I have recommended Carlene often over the past several years with confidence that she would bring my clients to closing. My personal experience was above expectations thanks to Carlene, Jessica and team.
Reviewed by Erica Maglieri for Carlene Marie Shannon | Mortgage Loan Originator
Carlene was very professional and communicated well. Very happy!
Reviewed by Matthew Newport for Carlene Marie Shannon | Mortgage Loan Originator
Carlene was so helpful answering all of our questions as first time home buyers
Reviewed by Matt Donafrio for Carlene Marie Shannon | Mortgage Loan Originator
Carlene is the best. I love proving to my clients that I can call her 24/7 and she has picked up the phone 100% of the time.
Reviewed by Steven Verdone for Carlene Marie Shannon | Mortgage Loan Originator
Very easy to work with and on top of their gane
Reviewed by Ryan Zimmer for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and Jessica were a pleasure to work with, answered all of my questions, shared knowledge of CT-specific assistance programs, and got us a mortgage package that worked for us. We were concerned and anxious going into the underwriting process, but their expertise and understanding made the experience much more comfortable for us. We will definitely be recommending them in the future!
Reviewed by Jacqueline Marotta for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and Jessica were phenomenal through the whole refinance process! They were timely and made everything seamless! We had a horrible experience with another bank, so we were thrilled that they were able to make it such an easy experience after that. I would highly recommend Guild mortgage!
Reviewed by Joseph Marotta for Carlene Marie Shannon | Mortgage Loan Originator
I called Carlene about a refi about 8 weeks after starting the process with the bank that I currently hold accounts with. The process with them, (M&T) was Horrible. After explaining my situation to Carlene, we started the process with Guild. Approximately 4 weeks after I applied we Closed. The process with Guild was Seamless and Quick, I would Highly recommend them to anyone. Carlene and Jessica are Exceptional to work with and quick to respond to any questions.
Reviewed by Brittany Theroux for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and her team were exceptional with communication and streamlined the process for myself and the buyers without any hiccups along the way. They were fantastic.
Reviewed by Adolphus Whitelow for Carlene Marie Shannon | Mortgage Loan Originator
My wife and I thought that the overall experience would be very intimidating. Carlene and the rest of the team worked very hard to make things easier for us by taking care to explain the process and making themselves available. We're forever grateful!