the process was positive, hopeful and very comforting. The communication of the team was very interpersonal, it was like dealing with a team who truly cared about your wants and needs. I never thought going through a lender was this amazing, but it was a smooth transition for me and less stress of using a bank that dose not take the time out and answer all your questions. Tyrone was a blessing and pleasure to work with, he treated me like a family member. Thank you again for all your help.