See What Our Customers Are Saying

Reviewed by Mary Alice L for Crystal Padgett
Great experience! Delivered ahead of schedule and was easy to work with, I would recommend anyone to use Crystal Padgett.
Reviewed by Richard J for Hannah Katz
Hannah is very conscientious and makes the experience feel like I'm dealing with a longtime friend.
Reviewed by Richard A J for Hannah Katz
Too many people were involved sending us multiple requests for information and form completion.
Reviewed by Michael W V for Mona Edick
Thanks Mona and team !!!
Reviewed by Katy E for Kristi Rendon
Kristi and her team made every effort to work with us and our situation in order to get us a great outcome. They gave us advise without judgement, worked with us every step of the way, and ultimately helped us get exactly what we needed.
Reviewed by jenn bush for Pat Staffa
If you are looking to refinance or get a mortgage Pat is the absolute best person to use. I use going through a divorce and exploring what options were best for me. He broke down what a refinance and an actual mortgage would look like for me. He answered absolutely every question and concern. Every text message and phone were returned and he never made feel like I was bothering him. I would definitely use Pat he has the patience of a saint.
Reviewed by Addy D for Tom Fox
Honest, clear communication, and got the job done.
Reviewed by Reena C for Youssef Abdelhalim
Immediate response and courteous attitude regardless of the circumstance.
Reviewed by Roberta V for Samuel Corona
Excellent w communication and getting it done!
Reviewed by Joseph S for Youssef Abdelhalim
Communication
Reviewed by Ingrid J for Carolina Polania
Loan closed in less than 30 days.
Reviewed by Morgan G for Brian Lykins
Stephanie was very nice and helpful. The only negative thing I have to say was the final number given to me the day before closing was not the final number and I have to go back to the bank and pay for another cashiers check it wasn’t a huge deal just would have liked to avoid that. Thanks for everything.
Reviewed by Matt & Meredith for Ellis Liverman
Ellis really handled the situation well. There were some issues that came up that nobody could have foreseen and he took care of it. He really goes above and beyond. We love working with Ellis!
Reviewed by Thomas Carr P for Crystal Padgett
What made our experience great was just the customer service was amazing, Joyce Morrison is so organized and so helpful. Everyone in this house buying process has been wonderful and Annie mac has been outstanding
Reviewed by Lisa R K for Steve Vetter
Steve, I was very happy at the beginning of the mortgage process. Your support staff is fantastic. My problem is that you originally told me my interest rate would probably be 3.25%. Than I received paperwork stating it would be 3.50%. The final lock in paperwork was 3.75%. I called you and asked why and you told me to just sign and it would most likely go down to at least 3.50% and hopefully 3.25%. You said you would call me the next day. You finally called me late the next night with a promise of a call the next morning when you said you would rerun the numbers. I never received that call and we closed at 3.75%. I feel there was a lack of communication.