The process was pretty smooth from pre-approval to the closing. The only suggestion I would have is when the processor is requesting documents and signatures that they be very specific in what is needed. For example if documents require wet signature, that should be specified. If only a written explanation is needed for inquiries, then that should be specified. Other than that I would use Annie Mac again and also refer friends/family.
Ambre J. GAug-01-2021
Reviewed by Pablo Antonio C for Matt Miller
Mr miller was very helpful and very good making it very easy for us thank you
Pablo Antonio CAug-01-2021
Reviewed by Michele A P for Eric Hutton
The care and compassion that I was given as we were in this process I was going through a lot of other things and Eric and Angelique for very compassionate and very very helpful thank you both very much
Michele A PAug-01-2021
Reviewed by Alexis P for Tyler Cartmel
Travis, Brock, and Lori are amazing! They care so much about their clients, work hard to make things happen quickly and love to educate people about the process!
Alexis PAug-01-2021
Reviewed by Nicole M C for Taylor Plesh
The whole process was communicated efficiently and a effectively. All team members were always responsive and available to answer any questions along the way at the drop of a hat with kindness and expertise.
Nicole M CAug-01-2021
Reviewed by James Charles G for Shawn Yocum, CMA
Quick closing time was accommodated
James Charles GJul-31-2021
Reviewed by Elisabeth G for Mona Edick
Helpful, professional, knowledgeable, and super friendly! I couldn't be more happy!
Elisabeth GJul-31-2021
Reviewed by Amanda T G for Stephen Roe
Steve went above and beyond with helping me with my refinance.
Amanda T GJul-31-2021
Reviewed by Gina M B for Amanda Broomall
My loan was not typical so it did not go through without hurdles
Gina M BJul-31-2021
Reviewed by Tyler C for Tyler Cartmel
Very nice and has alot of helpful info
Tyler CJul-31-2021
Reviewed by Danielle J M for Mona Edick
I have already sent Mona's information too 2 friends who are thinking about refinancing. Mona made it so easy and quick. It was a great experience for someone who had no background knowledge of refinancing
Danielle J MJul-31-2021
Reviewed by George Henry B for Brian Lykins
Automated document submission system made it easy to submit documents.
George Henry BJul-31-2021
Reviewed by Tami S for Titus Mhiripiri
How fast everything was taken care of.
Tami SJul-31-2021
Reviewed by Melinda V F for Andy Craig
Great communication. Efficient closing. Very organized.