Reviewed by Michael DeNault for Katie Weldon - Branch Manager
Shane and Stacey were GREAT when it came to communicating what was needed to move through the process, Shane was very knowledgeable about rates, current events, and when to lock in a rate, and with this being the second mortgage I’ve done with team Katie, the experience keeps getting better!
Michael DeNaultDec-12-2024
Reviewed by Omar R for Katie Weldon - Branch Manager
In a business that can be all about making the numbers work, Team Katie has a special way of connecting with the people they work with; they take away the anxiety from the home buying process. Shane, Stacey, Samantha and Katie have been wonderful. They are professional, communicative, and reliable. Thank you for everything Team Katie!
Omar RDec-12-2024
Reviewed by Samantha Kay for Katie Weldon - Branch Manager
Team Katie was great to work with from the first email/phone call. Shane was very helpful in explaining everything to me and there was a lot to explain as this was my first home mortgage. Highly recommend. The whole team was always responsive and kind.
Samantha KayDec-12-2024
Reviewed by Ana Reyes for Katie Weldon - Branch Manager
I could not have chosen a better lender than Team Katie’s team at Total Mortgage. They are experts at what they do and a pleasure to work with. Even my agent said she has never work with such an amazing team of professionals. Thank you so much for the wonderful experience.
Ana ReyesDec-12-2024
Reviewed by Daniel Sardonini for Katie Weldon - Branch Manager
I loved working with Team Katie, they were incredibly knowledgeable, friendly, and responded quickly to all of my questions. Shoutout to Shane Higgins for being so attentive throughout the whole mortgage process. Make sure to ask for him! I highly recommend going with Team Katie!
Daniel SardoniniDec-12-2024
Reviewed by Taina Vasconcelos Avozani for Katie Weldon - Branch Manager
The entire team was great, my work schedule is very complicated and I always had a quick answer to my text messages, emails or phone calls even at night, weekends or when scheduled a call specifically on my 45 min lunch break. I always got everything explained to me in details, never felt any pressure. My only struggle was that while under contract, every day I needed to send a new document and that would take me a day to get done so I felt like I was always behind but I guess that's how buying a house is because everything just ended up perfectly and I can't recommend enough the entire team. They tell you when they don't have all the info or knowledge about something and consult with their team members to give you the perfect info, that means a lot.
Taina Vasconcelos AvozaniDec-12-2024
Reviewed by Annie Fritschner for Katie Weldon - Branch Manager
Holy SMokes Katie and Stacey and the Team are absolutely FABULOUS!!!!!!!!! I wish I could say how highly I rate them. They were with me every step of the way, holding my hand, keeping me informed, encouraging me, working weekends and nights...they are great
Annie FritschnerDec-12-2024
Reviewed by katira guzman for Katie Weldon - Branch Manager
Wonderful experience! They walked me through the whole process and got me my new home !
katira guzmanDec-12-2024
Reviewed by abel Tejada for Katie Weldon - Branch Manager
She was great, she helped a lot with making the whole process as easy as possible for us. Very understanding and communicative with questions we had. Always answered our calls and alway communicated everything as soon as possible. She’s awesome. Super easy to work with.
abel TejadaDec-12-2024
Reviewed by Atticus Perry for Katie Weldon - Branch Manager
Katie goes above and beyond! My wife and I had the best experience with her! She is HIGHLY RECOMMENDED!!!!!
Atticus PerryDec-12-2024
Reviewed by Jessica Lynne Shea for Katie Weldon - Branch Manager
Communication and ease of transaction!
Jessica Lynne SheaDec-12-2024
Reviewed by Martin Rose for Katie Weldon - Branch Manager
Shane is a rockstar! Fantastic from start to finish! Communicative and professional!
Martin RoseDec-12-2024
Reviewed by Elizabeth Henrickson for Katie Weldon - Branch Manager
Great people, quick to respond and problem solve
Elizabeth HenricksonDec-12-2024
Reviewed by Jessica May for Katie Weldon - Branch Manager
Outstanding customer service! Every person we had contact with on the team answered all of our questions and went above and beyond. The process of buying a house is stressful one and Team Katie made this process as easy as possible and less stressful than I could’ve been.
Jessica MayDec-12-2024
Reviewed by Cara Olejarz for Katie Weldon - Branch Manager
Everyone we worked with was easy to reach if we had any questions.